Terms and Conditions

  • General

    The SunCoast Find Auction site is a product of by Scene Magazine, exclusively for Bidders in the SunCoast Find platform ('Bidder'). This benefit offers Bidders the ability to purchase items unique to the SunCoast Find site through the SunCoast Find Platform. Participation in the SunCoast Find site constitutes your acknowledgment and acceptance of these terms and conditions: SunCoast Find Terms and Conditions, and all terms and conditions applicable to the relevant auction event, merchandise or platform. SunCoast Find may at any time amend, modify or supplement any terms and conditions applicable to the SunCoast Find auction site or any SunCoast Find Platform, and your continued participation will constitute your acceptance of any such amendment, modification or supplementation.

    You must be a SunCoast Find Bidder at time of bidding to participate in any auction. Your account must be in good standing, and you must have a valid SunCoast Find Account, password and email address to participate. SunCoast Find reserves the right to disqualify from the site and the SunCoast Find Program any participant who tampers with or abuses any aspect of the SunCoast Find Auction site, or who fails to comply with any of the terms and conditions set out herein.

  • Bidding Activity

    • All confirmed bids/redemptions made are final. No changes to confirmed bids will be made. No refunds on winning bids are permitted.
    • In the event that a charge is not made on the Bidder's credit card account at the time of auction end, a charge can be made from the account at any time thereafter.
    • SunCoast Find will specify the auction and other components that are included in each individual auction offering. SunCoast Find reserves the right to correct any typographical errors, including the opening bid, and to make changes, corrections or improvements to each auction, and to the description of each item, at any time without notice.
    • In the event that no bids have been submitted in an auction at the scheduled time of closing, SunCoast Find reserves the right to either cancel the item or to re-launch the auction with a new close date/time and to adjust the opening bid from the initial auction.
    • In the event that a winning bidder is disqualified because he/she did not have sufficient funds his/her credit card account at the time of auction close or a successful bidder is disqualified from the auction due to fraudulent activity, Scene Magazine reserves the right to proceed with any of the following options, in its sole discretion:
      • Contact the winning bidder via email, inform the bidder that he/she exceeded the fund balance in his/her credit card account, and allow the individual 24 hours to purchase an item to sufficiently cover the winning bid amount. The individual will be advised that future occurrences may result in permanent suspension from SunCoast Find auctions.
      • Scene Magazine may contact the next-highest bidder via email and offer the item for their highest bid or a comparable amount determined solely by SunCoast Find, with a deadline to respond. If response deadline is not met, the process will be repeated with the next-highest bidder in line.
      • Scene Magazine may re-launch the auction with a new close date/time and to adjust the opening bid from the initial auction.
      • Cancel the platform entirely.
  • Winners

    • The winner of each auction will be determined by SunCoast Find or its designee in its sole discretion based on the highest bid received prior to the final closing time of said auction.
    • Charges will be deducted automatically from the winning Bidder's credit card account upon completion of the auction if the Bidder is the highest bidder at auction close.
    • You will receive notification of your winning bid via email.
    • In the event that two individuals bid an equal amounts as their maximum bid for the same auction listing, and no other individual has entered a higher bid, the bid submitted first will be considered the winning bid. The timing of bid submission will be determined solely by SunCoast Find.
    • The winning bidder must comply with all terms and conditions applicable to the relevant platform.
    • The winning bidder may not resell items and/or platform redemption through the SunCoast Find auction site and may not re-market, resell or otherwise transfer or dispose of an item without obtaining SunCoast Find’ prior written consent. Any attempted or completed sale, barter, or transfer of a SunCoast Find item or any of its components, including but not limited to flights, hotel accommodations, personal care services, hospitality products, event tickets or event access, will be void and the item will be forfeited without any refund of points to the Bidder. In addition, SunCoast Find can suspend or remove bidderhip or cancel the SunCoast Find Bidder’s account as set forth in the SunCoast Find Terms & Conditions. SunCoast Find reserves the right to declare the winner or cancel the auction if unusual circumstances occur, in its sole discretion.
  • SunCoast Find Auctions

    • Items are limited and are only available on a “first-come, first-served” basis while supplies last. No substitutions or rain checks will be permitted.
    • Bidders participating in the auction agree and acknowledge that separate terms and conditions may apply to individual auction items and every component of the auction.
    • All items made available through an auction are offered “as is” without warranties of any kind, unless expressly stated in the auction description.
    • All items made available through an auction are offered “as is” without warranties of any kind, unless expressly stated in the auction description.
    • If the performance of any service or obligation of SunCoast Find or any service provider making an auction available through the SunCoast Find auction site, including any live or charitable auctions, is prevented, delayed, restricted or interfered with by events or sponsors or causes beyond their control, SunCoast Find or the applicable service provider will not be liable for the performance or obligation affected by the prevention, delay, restriction or interference. The bidder agrees that if any of these prevent their participation in a live or charitable auction, SunCoast Find or the applicable service provider is not obligated to provide or recreate such live or charitable auction and SunCoast Find reserves the right, at its discretion, to substitute a similar event or opportunity or partially or fully refund points redeemed by the winning bidder for the affected bid.
    • Vouchers awarded through an auction will be shipped only to a valid email address; no postal delivery is permitted. Vouchers may not be returned or exchanged.
  • Partners/Third Party Providers

    • As an auction winner accepting a item offered by a third party partner or supplier, Bidder enter an agreement with the relevant supplier of the auction item, and not with SunCoast Find. Bidder expressly acknowledge and agree that partners are independent contractors and not employees or agents of SunCoast Find. SunCoast Find is not liable for the acts, errors, omissions, representations, warranties or negligence of the partners. SunCoast Find shall not be responsible for or liable to a Bidder in connection with any restrictions, qualifications or other terms and conditions imposed by the partner on any auction items.
    • As far as permissible by applicable law, SunCoast Find hereby disclaims any liability, whether based on contract, tort, strict liability or otherwise, including without limitation, liability for any direct, punitive, special, consequential, incidental or indirect damages, in connection with the items provided by any partner through the SunCoast Find auction site, including without limitation liability for any act, error, omission, injury, loss, accident, delay or irregularity that may be incurred through the fault, negligent or otherwise, of such partner and a Bidder hereby expressly exonerates SunCoast Find from any liability with respect to the same. To the extent permitted by law, SunCoast Find excludes all liability to Bidder or any other person of whatsoever nature with respect to any negligence, willful misconduct, poor service or other breach of obligation arising out of the provision or failure to provide the services by or on behalf of a partner.
  • Communications

    By participating in a SunCoast Find auction, a Bidder agrees to receive transactional notifications about SunCoast Find auction via email, phone, or both. The Bidder hereby consents to receive electronic communications that consist of and include item confirmation, bid position and bid placement from SunCoast Find. In addition, the Bidder agrees to send information to suppliers or service providers if expressly required for item fulfillment, or in the case of travel, should schedule changes occur. As an auction winner accepting an platform, the Bidder agrees to be contacted by Scene Magazine (or a service provider acting on Scene Magazine’s behalf) via phone, email, or both regarding an opportunity to discuss and document their participation in the auction and the item they have won.

  • Customer Service

    For general questions related to the SunCoast Find Auction site and the types of redemption, or for questions regarding special instructions or restrictions, please review the FAQs or contact a SunCoast Find representative at suncoastfind.com You can expect to receive a response within three (3) business days.

  • Trademarks

    • The trademarks, logos and service marks displayed on the site are the property of SunCoast Find and or Scene Magazine, its affiliates, the third party technology supplier or the item partner, as the case may be.
    • You are prohibited from using any trademarks, logos and/or service marks for any purpose without the prior written consent of SunCoast Find or its affiliates.
    • All information and content including any software programs available on or through the site is protected by copyright. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any content available on or through the site for commercial or public purposes.
  • Disclaimer

    SunCoast Find and its affiliates are not responsible for lost, interrupted or unavailable network server or other connections, miscommunications, computer or technical failure, or incorrect or inaccurate bidding information howsoever caused or other error of any kind whether human, mechanical or electronic.

    NEITHER SUNCOAST FIND NOR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SUNCOAST FIND AUCTION SITE, OR ANY ITEM, PLATFORM OR SERVICE RELATED THERETO, SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THE SUNCOAST FIND AUCTION SITE, OR ANY AUCTION ITEM OR PLATFORM, OR THE INABILITY TO USE THE SITE, PARTICIPATE IN SUNCOAST FIND AUCTION, OR CLAIM ANY AUCTION ITEM OR PLATFORM. SUNCOAST FIND ENTITIES WILL NOT BE LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY CONTENT POSTED ON OR LINKED FROM THE SITE INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN CONTENT, OR FOR ANY LOSSES OR DAMAGE OF ANY KIND INCLUDING, BUT NOT LIMITED TO, LOSS OF MONEY, GOODWILL, REPUTATION, OR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR INCURRED AS A RESULT OF THE USE OF OR RELIANCE ON ANY CONTENT.

    The Bidder agrees to indemnify and hold SunCoast Find and its subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of the Bidder’s breach of these terms and conditions or the Bidder’s violation of any law or the rights of a third party. SunCoast Find’ failure to act with respect to a breach by the Bidder or others does not waive its right to act with respect to subsequent or similar breaches.

    Any disputes arising out of or related to the SunCoast Find Auction site or any auction shall be handled individually, and shall be governed by, construed and enforced in accordance with the laws of U.S.

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